The right environment is only part of the process to creating an effective branch model that delivers sales and builds customer loyalty.

Your employees are the other powerful asset that needs to be fully leveraged with in the branch. BrandPartners can help with merchandising and sales training.

In our 25 years of experience, BrandPartners has found that the most effective merchandising programs are those supported by employee training. We can work with you to help your employees understand consumer buying behavior and the rationale behind the strategic placement of certain components. Through training, managers and branch employees learn to use merchandising components to effectively engage customers.

Overall sales training covers the entire flow of the retail engagement within the branch. Training helps employees understand their role — from the time the customer enters the branch to the handshake after successfully matching a product or service to the client's need.

In our experience, there are specific touch points within the branch environment that are critical areas of influence for customer engagement. We work with you to ensure your employees understand how to use these seven touch points, as well as the five crucial behaviors and three memorable tools to engage customers and optimize branch performance.

BrandPartners works with you to prepare your employees to effectively leverage your merchandising and retail environment to engage customers and positively impact your bottom line.