Retail branch networks change and grow. That means your challenge of ensuring brand consistency can become more difficult. Sometimes it's hard to simply identify and achieve an overall understanding of current status of various branches.

Think of our communications audit as a health check-up for your existing credit union or bank branch communications. With our comprehensive overview of your retail environment at your fingertips, you can make the most out of branch messaging.

Our complete survey of your branch network includes —

• interior and exterior current state (digital photographs and floor plans)
• customer, facility and staff observation
• strategic display recommendations
• database development initiation

You may also choose to conduct a comprehensive competitive audit, including an analysis of your own and competitor communications.

During a communications audit, BrandPartners experts review your full range of communications that touch customers — from collateral and retail merchandising, credit and debit cards, promotional material and website to customer statements. We assess verbal and visual impacts and provide recommendations on what's working and what could be enhanced.

This understanding becomes a powerful tool in ensuring your competitiveness.